Customer Feedback | Kirk Office Equipment

LOG A SERVICE CALL INFORMATION REQUEST CUSTOMER FEEDBACK

Customer Feedback

Customer Survey

To ensure we serve you better, we have commenced a major review of the way we do business.
Our customers are our biggest asset. We need to ensure that changes made benefit you.
Therefore, we have created this simple survey that we hope you will take a few minutes to complete.

Contact Name:

Company Name:

How would you rate our store in terms of:	Excellent	Good	Fair	Poor
a) Selection of goods in stock
b) Pricing
c) Courtesy and service
d) Product knowledge of store staff
e) Ordering of goods
f) Delivery of goods

Any other comments:

Technical Services Department:

How would you rate this department in terms of:	Excellent	Good	Fair	Poor
a) Ease of placing service request
b) Response time to service call
c) Specialist knowledge of technician
d) Professionalism of technician
e) Value of service

Any other comments:

Computers/Computer-related Product Sales:

How would you rate this department in terms of:	Excellent	Good	Fair	Poor
a) Ease of contacting salesperson
b) Product knowledge of salesperson
c) Professionalism of sales staff

Do you know the name of the salesperson:
YesNo

Do you know his/her direct or cell number:
YesNo

Any other comments:

Office Equipment (copiers, facsimile, shredders) Sales:

How would you rate this department in terms of:	Excellent	Good	Fair	Poor
a) Ease of contacting salesperson
b) Product knowledge of salesperson
c) Professionalism of sales staff

Do you know the name of the salesperson:
YesNo

Do you know his/her direct or cell number:
YesNo

Any other comments:

Furniture Sales:

How would you rate this department in terms of:	Excellent	Good	Fair	Poor
a) Ease of contacting salesperson
b) Product knowledge of salesperson
c) Professionalism of sales staff

Do you know the name of the salesperson:
YesNo

Do you know his/her direct or cell number:
YesNo

Any other comments:

Accounting Department:

How would you rate this department in terms of:	Excellent	Good	Fair	Poor
a) Dealing with your account enquiries professionally

Any other comments:

Would you recommend Kirk Office Equipment to other customers:
YesNo

Would you like Kirk Office Equipment to contact you on any issues raised by this survey:
YesNo

Show Map We are conveniently located on North Sound Road, George Town, Grand Cayman (345) 623-5475 (345) 623-4780 info@kirk.ky 67 North Sound Road P.O. Box 1637, Grand Cayman, Cayman Islands, KY1-1109